Introduction to Customer Service and Marketing (Beginner)
Regular price
£40.00
Sale price£37.65
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This short course offers a broad understanding of the principles, applications and concepts of the busienss industry. It gives you the opportunity to gain introductory knowledge of a professional sector.
This course is designed to introduce you to customer service and the principles of marketing. It’s made up of four elements that contain sufficient knowledge to give you an overall view of the important roles played in businesses. The programme aims to equip you with a solid foundation of knowledge on which you can build with experience.
The elements covered are:
- Introduction to Customer Service and Marketing
- Communication and Customer Service
- Understanding the Market
- Principles of Marketing
Duration : 1 Hour
This course is offered virtually, and is self paced.
Upon purchase, please allow the trainer approximately 36 hours to set up the session from purchase.